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General

Where are your servers located?
Your have a choice from our servers located in Dusseldorf - Germany, Zurich - Sw...
What speed is you bandwidth/uplink? Do you rate limit?
We do not rate limit. For details on speeds please see http://www.vpsnine.com/ho...
What is the VPS server up-time ?
The server uptime is 99.99%. The network uptime does vary in some locations like...
What happens to my IP address if I upgrade?
If you upgrade or downgrade you will keep the same IP address. The only time we ...
Reverse DNS's
VPSNINE allows for VPS customers to have their own reverse DNS entries. Our supp...
How to do an operating system re-install / rebuild or change the operating system
There are two ways to do an Operating System Re-install / rebuild or to change t...
First Step To Connect with Your VPS
You can conect to your VPS using either 1) an SSH client A popular opensource cl...
Do you provide full shell access?
Yes we certainly do on all our VPS plans.
Can I run a VPN like OpenVPN? Is tun/tap supported
Yes we do support VPNs including ssh tunneling, OpenVPN and others. You can enab...
Can I ping your servers to check response times?
Yes you can ping any of our locations to see what the response time from that da...
Can I move my VPS to another city or hosting location?
Yes we can migrate your VPS between our different nodes in different cities. The...
can i control all my servers from one panel
Yes, you can shutdown,reboot, check bandwidth and login to the console of all yo...
Do you offer automated backups and generally do you backup the data at all ?
We use RAID disks to reduce the chance of data loss. However the customer must m...