Home > Pre-Sales

Pre-Sales

How do I order an SSL certificate?
Clients with an existing active VPS can order a number of SSL certificates from ...
Do you have an API to create VPS servers?
We do have an API available for agents/resellers. It requires a minimum payment ...
Do you offer DDOS protection, what happens if my server is subjected to a DDOS attack?
We have a sophisticated system that keeps track of botnets and blocks their IP a...
What do I put in the hostname field when ordering a VPS?
The hostname field is mainly for your reference, especially if you have multiple...
Can I use port forwarding?
The full iptables stack is available to clients on our VPS servers as you have f...
what virtualization technology do your vps server use? KVM, XEN or OpenVZ?
Most of our products currently use OpenVZ, which is more cost effective to provi...
What operating systems do you have available?
We specialize in Linux VPSs. The latest and older releases of Centos, Ubuntu, De...
What is a VPS ?
VPS stands for Virtual Private Server. A VPS is an isolated server that shares t...
How much do you charge for extra disk space and bandwidth?
We have fixed plans with a certain amount of disk space or bandwidth allocated t...
How does CPU usage work? Do you charge extra if I use a lot of CPU?
A VPS essentially slices up a physical server into pieces that are shared by sev...
Do you support IPv6
We have full IPv6 support for Germany, Switzerland and New Zealand. Please open ...
Do you supply cPanel?
Yes we have specific cPanel plans with cPanel licences and auto -installincluded...
Do you provide a migration service to move my website over to my new server with you?
For orders valued over $40 we provide a free migration service to move your exis...
Can you give me a discount?
Our prices are already very low, but in certain cases we can give discounts for ...
Can you do a custom plan for me?
Yes we do offer custom plans. We have an online tool for quoting, so you can get...
Can I run an IRC server
Sorry we do not allow public IRC servers to be run from our servers
Can I run a game server?
You need to install and manage the game server software yourself, but you are ce...
Can I order more than 10 IPs?
Can I order more than 10 IPv4 IP addresses? Due to the global shortage of IPv4 ...
Can I mine bitcoins, primecoins and other virtual currencies?
You are welcome to have a go, but the difficultly levels of mining coins are goi...
Can I mount my own ISO DVD CDROM or other image on your KVM plans
Yes you can use the Mount ISO option in your client area to mount your own image...
What is the best VPS plan for me?
The plan you need will very much depend on the application you want to run and h...